Slowey Retail Systems
Cutting Edge Integrated Technologies for the Hospitality & Retail Industries Cutting Edge Integrated Technologies for the Hospitality & Retail Industries
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Support Contracts

We offer Support Contracts to all of our customers. We provide telephone and modem software support 364 days a year from 8am to 11pm. We have a support tool below which allows our clients to remotely connect to us for instant support, diagnosis and resolution of software issues or "how to" queries. We use Microsoft CRM v3.0 integrated with Avaya telephony to manage all customer contact and knowledge bases.

Recently since we have partnered with HP and IBM we have been able to offer onsite warranties on hardware.

In conjunction with HP and IBM we can provide 24 X 7 hardware support on HP Proliant Servers and IBM Point of Sale terminals.

Hewlett Packard 

Click the above logo for remote support.

 
Unit 6F, Network Enterprise Park, Kilcoole, Co. Wicklow, Ireland. Tel: +353 1 2811960 Fax: +353 1 2018705 Email: sales@slowey.ie